Shipping Policy

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Thank you for shopping at fokses.shop. Please read our Shipping Policy to understand how orders are processed and delivered.

1. Order Processing Time

Orders are processed within 1–2 business days after payment confirmation
Orders are not shipped or delivered on Sundays or public holidays
In case of high order volume, shipments may be delayed slightly

2. Shipping Coverage

We currently ship across India.

3. Shipping Charges

Shipping charges (if applicable) will be calculated and displayed at checkout
Free shipping may be offered during promotions or on selected products

4. Estimated Delivery Time

Standard Delivery: 3–7 business days
Delivery times may vary depending on location, courier partner, weather conditions, or unforeseen circumstances

5. Shipment Tracking

Once your order is shipped, tracking details will be shared via SMS or email
You can track your order using the provided tracking link

6. Cash on Delivery (COD)

Cash on Delivery (COD) is available for selected pin codes
Additional COD charges may apply (if applicable)

7. Delays & Undelivered Orders

We are not responsible for delays caused by:

Incorrect or incomplete address provided by the customer
Courier service issues
Natural disasters or government restrictions

If an order is returned to us due to an incorrect address or failed delivery attempts, reshipping charges may apply.

8. Damaged or Lost Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos/videos
In case of lost shipments, we will coordinate with the courier partner to resolve the issue

9. Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: fokses.shop
Owner: Prabhat Mangal
Email: fokses317@gmail.com
Phone: 06791 222 238

Address:
Jharpokharia,
National Highway 6,
Jharpokaria, Ghiajodi,
Odisha – 757086, India